Free worldwide shipping over $60 · Stationery only — no food sold · Undated planners, original patterns

Acceptable Use Policy

How to use the Paperlane site and the kinds of custom and bulk requests we can and cannot accept.

Last updated: 25 July 2026

Stationery only — no food sold. Paperlane sells physical stationery and paper goods only. We do not sell any food, sweets, chocolate or edible items. All washi, sticker and wrap patterns are our own original / generic designs — no licensed characters or brand artwork.

1. Using the website

Use thegeneralstoreuk.shop lawfully and in good faith. Do not attempt to breach security, scrape at scale, disrupt the service, place fraudulent orders, or misuse the contact and bulk-order forms for spam.

2. No infringing designs

Because all of our patterns are original, we cannot accept requests to reproduce licensed characters, sports teams, celebrities, film, game or brand artwork, or any copyright- or trademark-protected material, on custom or bulk orders. We may decline any request that could infringe third-party rights.

3. Bulk & resale

Bulk and school orders are welcome via our bulk-order form. Resellers must not misrepresent our products or imply an affiliation we haven't agreed.

4. Safe and lawful use of products

Products are stationery, not toys. Some include small parts, sharp tools or ink. Keep them away from young children and use them as intended. Do not use our products or the site for any unlawful purpose.

5. Enforcement

We may suspend accounts, cancel orders or refuse service where this policy is breached. Report misuse to support@thegeneralstoreuk.shop. This policy is governed by the law of England and Wales.

Contact & complaints

THEGENERALSTORE LTD
15 Munster Avenue
Hounslow, England
TW4 5BG, United Kingdom
Governing law: England and Wales.